CURRENT OPENINGS

Charlotte

LCF

  • About the job

    Please note: Your application will only be considered if you send your resume and a cover letter with 3 references to info@ncdiaperbank.org.

    Location: Charlotte, NC (In-Person Required)

    Salary Range: $35,000 - $42,000

    About The Diaper Bank of North Carolina (DBNC)

    At DBNC, we believe dignity begins with the basics. Access to diapers, period products, and adult hygiene supplies shouldn’t be a barrier to health, opportunity, or self-worth. That’s why we partner with community organizations and mobilize volunteers across North Carolina to ensure every person has access to the hygiene essentials they need to thrive.

    Our Greater Charlotte Branch is the heart of that mission where products come in, volunteers show up with heart and hustle, and orders go out to partners who serve families across the region. To keep that rhythm strong, we’re seeking a Volunteer Engagement Coordinator; a people-centered, detail-oriented leader who will grow and steward our volunteer community while ensuring a seamless and inspiring experience for every person who walks through our doors.

    Reporting to the Greater Charlotte Branch Director, this role is both the face and the force behind the Charlotte volunteer program: creating connection, building capacity, and leading with compassion.

    Position Overview

    The Volunteer Engagement Coordinator is responsible for designing and leading an exceptional volunteer experience: one that is organized, joyful, and deeply connected to DBNC’s mission. This person will recruit, train, and support volunteers; manage the flow of daily volunteer shifts and warehouse activities; and ensure our operations run efficiently and safely.

    They are the first hello and last thank-you in the volunteer journey, an ambassador of DBNC’s values of dignity, justice, and community care.

    Key Responsibilities

    Volunteer Engagement & Program Growth

    • Lead DBNC’s Charlotte volunteer program, ensuring a high-quality, mission-centered experience from orientation to wrap-up.

    • Recruit and retain a diverse volunteer base, including individuals, families, corporate groups, and community organizations.

    • Build systems to track volunteer engagement, recognize contributions, and celebrate milestones.

    • Partner with the Outreach Manager to create unique volunteer opportunities that connect directly to DBNC’s mission and amplify impact.

    • Strengthen community relationships through outreach, volunteer appreciation events, and consistent follow-up.

    • Develop and maintain volunteer training materials and shift protocols that support safety, clarity, and fun.

    • Create volunteer opportunities that fit the diversity of our volunteer force: at-home, on site, seated, etc.

    Warehouse & Shift Leadership

    • Lead daily volunteer shifts, providing clear direction, encouragement, and appreciation.

    • Manage daily operations in the warehouse, ensuring a clean, organized, and safe environment for all participants.

    • Coordinate with the Partner Specialist and Branch Director to ensure partner orders are filled accurately and on schedule.

    • Track and manage inventory using established tools and systems, ensuring efficient flow of donations, storage, and outgoing product.

    • Troubleshoot operational challenges with a solutions-oriented, can-do mindset.

    Customer Service & Branch Coordination

    • Serve as the primary point of contact for volunteers, group leaders, and visitors - embodying DBNC’s values in every interaction.

    • Work closely with the Branch Director to coordinate staffing, schedules, and priorities to meet organizational goals.

    • Communicate proactively and regularly with statewide DBNC staff to share updates, identify needs, and align on process improvements.

    • Support data collection, storytelling, and social media collaboration to highlight the impact of volunteers and partners.

    Required Competencies

    • People-Centered Leader: You bring warmth, clarity, and energy to volunteer engagement. You’re as comfortable giving direction as you are expressing appreciation.

    • Organized & Systems-Savvy: You think in flow - creating efficient systems for scheduling, inventory, and communication.

    • Excellent Communicator: You can adapt your communication style for volunteers, partners, and internal teammates alike.

    • Grounded & Calm Under Pressure: You thrive when things get busy, maintaining perspective and positivity.

    • Mission-Driven: You care deeply about dignity and equity - and it shows in how you lead, organize, and connect.

    Qualifications

    • Bachelor’s degree or 3+ years of experience in volunteer management, community engagement, or related field

    • Proven record of success engaging, motivating, and retaining volunteers

    • Strong customer service skills and ability to represent DBNC professionally and warmly

    • Proficiency with Google Suite, Microsoft Office, and volunteer management tools (e.g., Monday, Golden)

    Don’t meet every single requirement? If you’re passionate about our mission and think you have what it takes, we encourage you to apply.

    Your First 90 Days

    • Build relationships with the Charlotte team, volunteers, and community partners.

    • Lead volunteer shifts and elevate the overall volunteer experience.

    • Master our warehouse systems and tools for volunteer management and inventory tracking.

    • Identify opportunities to grow the Charlotte volunteer base and streamline operations.

    • Partner with the Branch Director to co-design a strong finish to the fiscal year.

    Why Join DBNC?

    • Be the heart of a movement that brings dignity to thousands of families each month.

    • Work alongside a collaborative, mission-driven team that values creativity, kindness, and impact.

    • Lead volunteers who make visible change in their community — and feel it every day.

    • Competitive salary, strong benefits, and a joyful, inclusive workplace.

    How to Apply

    If you’re energized by community, coordination, and purpose, we’d love to meet you. Please send your resume and a cover letter with 3 references to info@ncdiaperbank.org.

    Diaper on!

    Requirements added by the job poster

    • Accept a background check

  • Location: Wilmington, North Carolina (In-Person Required) Salary Range: $35,000 - $42,000 Application Deadline: Feb 10, 2026 

    At the Diaper Bank of North Carolina, we believe dignity begins with the basics. Every person deserves access to essential hygiene products — diapers, period supplies, and adult incontinence items — without barriers to health, opportunity, or self-worth. This role is central to that mission: connecting with communities, mobilizing volunteers, building relationships, and ensuring equitable distribution of essential supplies. 

    Position Overview

    The Community Engagement Coordinator is a community-facing, people-centered leader responsible for building and sustaining strong relationships with volunteers, partner organizations, and within Lower Cape Fear communities. This role blends volunteer management, community outreach, coordination of product distribution, and warehouse/operational leadership. This role will support execution of our Essentials Hub (eHub) program and community distribution events.  

    Part ambassador, part organizer, and part project manager, the Community Engagement Coordinator ensures that DBNC’s community engagement efforts are mission-centered, organized, equitable, joyful, and responsive to community needs. 

    Key Responsibilities

    Community Relationship Building & Outreach

    • Build durable, authentic, trust-filled relationships with community leaders, partner organizations, and residents in communities grounded in dignity and respect. 

    • Understand the needs and strengths of communities and connect them with DBNC resources. 

    • Serve as a welcoming primary point of contact for volunteers, partners, and community members.  

    • Represent DBNC at community events, partner meetings, volunteer engagements, and outreach activities. 

    • Foster alliances among diverse constituents: individuals, groups, and neighborhoods to increase awareness and access to essential hygiene products.  


      Volunteer Engagement & Program Coordination

    • Recruit, train, schedule, and support a diverse volunteer base including individuals, families, and corporate or civic groups.  

    • Lead volunteer shifts, ensuring safety, clarity, joy, and connection to DBNC’s mission. 

    • Develop and maintain volunteer training materials and engagement tools. 

    • Track volunteer participation, stories, and impact metrics to support communications and stewardship. 

    • Collaborate with internal staff to create meaningful volunteer opportunities, including mobile wrapping or community-based events.  

    Project Management & Coordination

    • Manage multiple projects simultaneously, anticipating needs, removing barriers, and coordinating across DBNC teams.  

    • Communicate proactively with internal teams to ensure alignment on volunteer activities, community initiatives, and distribution goals.  

    • Support data collection and reporting to inform decision-making and highlight program impact. 

    Distribution & Warehouse Operations

    • Prepare, organize, and ensure accuracy of product orders for community distribution.  

    • Lead volunteers in wrapping, sorting, packing, and warehouse activities.  

    • Maintain a clean, organized, safe, and welcoming warehouse environment. 

    • Ensure quality control for distribution processes, tracked inventory, and partner orders.  

    • Provide hands-on support: lifting, sorting, preparing pallets, or driving a van (training available).  

      Communication

    • Maintain clear, timely, warm, and accurate communication with partners, volunteers, and internal staff.  

    • Listen deeply and respond to the needs voiced by community members. 

    • Support messaging, storytelling, and social media collaboration that highlight volunteer and community impact.  

    Qualifications & Competencies

    You’ll thrive in this role if you are:

    • People-Centered & Mission-Driven – You bring warmth and clarity to community interactions and care deeply about dignity, equity, and justice.  

    • A Strong Communicator – You excel in written, verbal, and interpersonal communication and can meet people where they are.  

    • Highly Organized – You can juggle multiple priorities, manage systems, and never let important details or emails slip.  

    • Calm Under Pressure – You maintain positivity and perspective in fast-moving environments.  

    • Creative & Solutions-Oriented – You take initiative, solve problems, and adapt with optimism.  

    • Hands-On – No job is too small; you’re willing to roll up your sleeves in the warehouse or in the field.  

    • Collaborative – You partner naturally with others and contribute to a joyful, supportive workplace.  

    • Committed to Justice – You recognize and work to address systemic inequities across race, gender, class, and identity.  

    Required

    • Bachelor’s degree or 3+ years in community engagement, volunteer management, outreach, or related experience. 

    • Ability to lift 50 lbs and work in a warehouse environment.  

    • Proficiency with Google Suite, Microsoft Office, and volunteer management tools.  

    • Valid driver’s license. 

    Preferred

    • Experience living or working alongside communities facing high rates of poverty.  

    • Spanish bilingual skills. 

    • Experience with community outreach or mobile distribution work. 

    Your First 90 Days

    You will: 

    • Build relationships with volunteers, partners, and community leaders.  

    • Learn DBNC’s systems for volunteer management, warehouse operations, and distribution.  

    • Lead volunteer shifts and support community-based distribution efforts. 

    • Create a project plan for community engagement and identify opportunities for coordinated outreach.  

    • Collaborate with branch or statewide leadership to strengthen community engagement strategies. 

    • Know the history and story of DBNC statewide and locally in LCF 

    Why Join DBNC?

    • Be the heart of a mission that directly improves health, dignity, and opportunity for thousands of families. 

    • Work with a team that values compassion, justice, creativity, and community care. 

    • Experience the joy of seeing tangible impact every single day. 

    How to Apply

    If you’re energized by community, coordination, and purpose, we’d love to meet you. Please send your resume and a cover letter to info@ncdiaperbank.org by February 10, 2026. 

    Diaper on! 🧡